A results-driven partnership

It would be a cliché for us to say VST is unique, however, it is true to say that we have adopted a unique approach to recruitment which sets us aside from the rest.

VST believe that experience in life and business is far more important than a date of birth.

We also believe that offering our employees part-time and flexible hours benefits not only VST, but our clients too. Our staff are committed and in turn – our calling activity is more productive; plus we can afford our clients the flexibility to turn their campaign activity up and down to suit their requirements.

9 benefits to the VST approach:

1. Better quality appointments – our callers are of the highest calibre and competency which automatically reflects in your campaign results.

2. Better productivity - created by shorter, more effective bursts of calling activity, which is proven to be significantly more yielding than long repetitive full-time shifts.

3. More sophisticated conversation - VST recruits on life and business experience only, which hugely raises the level of conversation and as such no scripts are required.

4. Additional business contacts – the career profile of our callers means they are still actively involved in business networking and bring with them a wealth of senior business contacts.

5. Careful management of each campaign – our callers have the autonomy to conduct your campaign in their own business development style. They take full campaign ownership and are committed to delivering high quality results.

6. A superior image for your business – all of our callers have held senior roles in their previous careers, this means they are confident holding a business conversation with MDs, Heads of Dept, Directors of FTSE 500 companies and business proprietors.

7. We uphold the highest standards – our experienced callers can spell, they are numerate, use the correct grammar and they communicate with your business contacts in the professional manner that you expect and require.

8. We can offer complete campaign flexibility – our part-time/flexi-time approach means our clients can cost-effectively ramp their campaigns up and down, as VST don’t shoulder the expensive overhead of permanent head count.

9. Brand Knowledge Continuity – offering our staff flexible hours and plenty of support means we have a staff retention rate which is second to none. This means skills and experience are constantly developing on your products and services.

In brief, our overall goal is to improve the image of B2B telemarketing, in providing highly professional callers, who are motivated by delivering quality results and exceeding our client’s expectations.